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 Customer Service |
Warranty Statement
Thank you for purchasing an Jointdo product. All Jointdo products come with a one-year limited warranty against defects in materials and workmanship from the original date of purchase from an authorized agent. |
| 1.Warranty Conditions |
| The limited warranty is provided to the original owner only and is not transferable to any third party. Proof of purchase will be required for any limited warranty on Jointdo products. Jointdo's warranty covers only those |
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defects which arise as a result of normal use of the product, and do not apply to any product: (i) which has been repaired or altered unless done or approved by Jointdo,(ii) which has not been maintained in accordance with any operating or handling instructions provided by Jointdo, (iv) which has been subjected to unusual physical or electrical stress, misuse, abuse, power shortage, or |
| negligence or (v) which has been used other than in accordance with the product operating and handling instructions. (iii) which has been altered or damaged by accident; (iv) which has been subjected to unusual physical or electrical stress, misuse, abuse, power shortage, or negligence or (v) which has been used other than in accordance with the product operating and handling instructions. |
| 2.Warranty Coverage |
| Subject to the above conditions, within the 30-day limited period only from the original date of purchase, for refund or exchange of any defective Jointdo product which is covered by Jointdo's warranty, all purchasersmust post |
| the defective products to our company. Within a period of one (1) year of the date of purchase, if Jointdo receives notice of defect in any Jointdo product which is covered by Jointdo's warranty, Jointdo shall either repair or replace the defective product, atJointdo'soption.Jointdo shall have no obligation to repair or replaceuntil the customer returns the defective product to Jointdo according to the Warranty |
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| Procedure in below. Jointdo Product Duration of Limited Warranty |
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| 3. Warranty Procedure |
For the duration of the warranty period, Jointdo will replace or repair defective products. If a product is suspect of being defective, the owner should contact Jointdo 's Customer Support department: Via telephone at +86-755-28709353 or email at info@jointdo.com . A representative will authorize the exchange or repair of the defective item. Products must be shipped in the original or comparable packaging with shipping and insurance charges prepaid in U.S. currency.
All Jointdo Staff |
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